What you will learn

As the person who performs the draw, you sit at the start of almost every diagnostic and therapeutic pathway in modern healthcare. This module sets out what the role is, what a professional phlebotomist is responsible for, why training matters for the safety of patients and staff, the ethics that govern the work, and what this course will — and will not — certify.

• What phlebotomy is, where the term comes from, and how the role fits into modern healthcare.
• The day-to-day responsibilities of a professional phlebotomist and the settings in which the work happens.
• Why proper training reduces risk for patients and for healthcare workers.
• The core ethical principles that govern phlebotomy practice.
• The scope of this course — what it provides as a theoretical foundation, and what it does not certify.