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Reference

Glossary

Every clinical and professional term used across the ten modules, defined in plain language. Each entry links to the module section where the term is first introduced.

10 terms

B

Basilic vein

The vein running on the medial (inner) side of the antecubital fossa. The third-choice vein for routine venepuncture, used only when the median cubital and cephalic are both unsuitable. The basilic lies close to the brachial artery and the median nerve, so puncture here carries a higher risk of damaging either structure and is typically more painful for the patient.

First appears inModule 5Anatomy of the antecubital fossa· also referenced 2 other times

C

Cephalic vein

The vein running on the lateral (thumb) side of the antecubital fossa. The second-choice vein for routine venepuncture — often harder to palpate than the median cubital and with a tendency to roll under the needle on insertion. Acceptable where the median cubital is not available.

Continuing professional development

Ongoing learning and skill maintenance carried through a phlebotomy career — regular training, certification renewal, competency reassessment, mentoring, and reflective practice. Keeps technique current and supports the safe care of patients across the years of practice.

H

Haematoma

A collection of blood under the skin, visible as swelling and discolouration around the puncture site. The most common complication of venepuncture; usually caused by the needle going through the back wall of the vein or by inadequate pressure after withdrawal.

First appears inModule 1Why proper training matters· also referenced 8 other times

Haemolysis

The destruction of red blood cells in the collected sample. The most common cause of specimen rejection — each rejection means a repeat draw, a delay to the patient’s care, and a re-cost to the service. Caused most often by mechanical trauma during the draw, prolonged tourniquet application, or improper mixing of the sample.

First appears inModule 3Two collection systems· also referenced 5 other times

M

Median cubital vein

The vein crossing the centre of the antecubital fossa, joining the cephalic and basilic networks. It sits between muscles, which anchors it well, and is usually the most prominent and accessible vein at the site. The first-choice vein for routine venepuncture in adults: large, well-anchored, less likely to roll under the needle, and at the safest distance from the structures that should not be punctured.

First appears inModule 5Anatomy of the antecubital fossa· also referenced 1 other time

R

Root cause analysis

A structured review of an incident — a needlestick, a mislabelled sample, an unexpected complication — that traces back from the visible failure to the contributing factors. Used in healthcare to prevent recurrence rather than to assign blame.

S

Scope of practice

The range of activities a phlebotomist is authorised, trained, and competent to perform within their role. Working within scope means recognising one’s limitations and seeking help when a task sits outside that range.

First appears inModule 10What you will learn· also referenced 1 other time

T

Tourniquet

A constricting band applied four to five finger-widths above the antecubital fossa to distend the vein before venepuncture. Released before the needle is withdrawn from the vein, per WHO procedure; left on for no longer than one minute to avoid haemoconcentration and patient discomfort.

V

Vasovagal reaction

A sudden drop in heart rate and blood pressure triggered by the procedure — most often by the sight of blood, the anticipation of pain, or prolonged standing. Common, frightening for the patient, and entirely manageable when recognised early.

First appears inModule 1Why proper training matters· also referenced 1 other time